MIEKO — mieko.be

[FR] POLITIQUE RELATIVE AUX COOKIES

SMG Company SRL — BE1030739024 — Val des Seigneurs 1, 1150 Woluwe-Saint-Pierre, Belgique

Version mai 2026

 

Conforme au RGPD (UE) 2016/679 et à la loi belge du 13 juin 2005 relative aux communications électroniques.

1. Qu'est-ce qu'un cookie ?

Un cookie est un petit fichier texte déposé sur votre terminal lors de votre visite sur un site web. Il permet de mémoriser certaines informations (préférences, session, identifiant) pour une durée définie.

2. Cookies utilisés sur mieko.be

2.1 Strictement nécessaires — Aucun consentement requis

–      Cookies de session Shopify : gestion du panier, authentification, sécurité de la commande (durée : session)

–      Cookie de préférences langue/région

–      Cookie de mémorisation du consentement cookies

2.2 Analytiques — Consentement requis

–      Google Analytics 4 (Google LLC) : analyse trafic, comportement de navigation, acquisition — 13 mois max

2.3 Publicitaires et de ciblage — Consentement requis

–      Meta Pixel (Meta Platforms Ireland Ltd.) : suivi des conversions, retargeting Instagram/Facebook — 13 mois max

2.4 Marketing — Consentement requis

–      Klaviyo : identification abonnés newsletter, personnalisation emails — 2 ans

3. Gestion du consentement

Lors de votre première visite, une bannière de gestion des cookies vous est présentée. Vous pouvez accepter, refuser ou personnaliser par catégorie. Vous pouvez modifier vos préférences à tout moment via « Gestion des cookies » en bas du site. Le refus des cookies analytiques et publicitaires n'affecte pas votre navigation ni vos achats.

4. Cookies tiers

–      Google : policies.google.com/privacy

–      Meta : facebook.com/privacy/policy

–      Klaviyo : klaviyo.com/legal/privacy

5. Durées de conservation

Cookies analytiques et publicitaires : 13 mois maximum (recommandation APD belge). Cookies nécessaires : durée de session ou durée minimale fonctionnelle.

6. Contact

contact@mieko.be

Dernière mise à jour : mai 2026

 

MIEKO — mieko.be

[EN] PRIVACY POLICY

SMG Company SRL — BE1030739024 — Val des Seigneurs 1, 1150 Woluwe-Saint-Pierre, Belgique

Version mai 2026

 

In compliance with EU Regulation 2016/679 (GDPR) and the Belgian Law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.

1. Data Controller

SMG Company SRL (brand MIEKO) — Val des Seigneurs 1, 1150 Woluwe-Saint-Pierre, Belgium — Company no. BE1030739024 — contact@mieko.be — www.mieko.be

2. Data We Collect

2.1 Order Data

–      Name, email address, delivery and billing address, phone number (if provided)

–      Payment data (processed by Shopify Payments / Stripe — not stored by MIEKO)

–      Order history

2.2 Automatically Collected Data

–      IP address, browser/device type, pages visited, visit duration, traffic source

–      Cookie data (see our Cookie Policy)

2.3 Third-Party Tools

–      Shopify Inc.: e-commerce hosting & payments — shopify.com/legal/privacy

–      Klaviyo Inc.: email marketing — klaviyo.com/legal/privacy

–      Meta Platforms Ireland Ltd.: Meta Pixel (Instagram/Facebook advertising) — facebook.com/privacy

–      Google LLC: Google Analytics 4 (traffic analysis) — policies.google.com/privacy

3. Purposes and Legal Bases

3.1 Contract Performance (Art. 6.1.b GDPR)

–      Processing and shipping orders, managing returns/refunds, customer service

3.2 Legal Obligation (Art. 6.1.c GDPR)

–      Retention of billing data: 7 years (Belgian accounting law)

3.3 Legitimate Interest (Art. 6.1.f GDPR)

–      Statistical traffic analysis, fraud prevention, site security

3.4 Consent (Art. 6.1.a GDPR)

–      Email newsletters and marketing communications via Klaviyo — explicit opt-in only

–      Advertising and analytics cookies — only after acceptance via cookie banner

You may withdraw your consent at any time without retroactive effect.

4. Data Recipients

–      Shopify Inc. (order and payment processing)

–      Webship e-Fulfilment BV, Oudenaardestraat 84, 8570 Vichte, Belgium (logistics/shipping)

–      Klaviyo Inc. (email marketing — consent required)

–      Meta Platforms Ireland Ltd. (advertising — cookie consent required)

–      Google LLC (analytics — cookie consent required)

–      Carriers (Bpost, DHL or equivalent) for delivery

Your data is never sold to third parties and is never used for purposes other than those described above.

5. International Transfers

Shopify, Klaviyo, Meta, and Google are based in the United States. These transfers are governed by Standard Contractual Clauses (SCCs) approved by the European Commission and/or the EU–US Data Privacy Framework.

6. Retention Periods

–      Order and billing data: 7 years (legal requirement)

–      Customer account data: duration of commercial relationship + 3 years after last interaction

–      Marketing email data: until consent withdrawn or 3 years of inactivity

–      Analytics and advertising cookies: maximum 13 months (Belgian DPA recommendation)

7. Your Rights (Art. 15–22 GDPR)

–      Access (Art. 15): obtain a copy of your personal data

–      Rectification (Art. 16): correct inaccurate or incomplete data

–      Erasure (Art. 17): request deletion of your data in applicable cases

–      Restriction (Art. 18): temporarily suspend processing

–      Portability (Art. 20): receive your data in a structured, machine-readable format

–      Objection (Art. 21): object to processing based on legitimate interest or to direct marketing

–      Withdraw consent at any time, without retroactive effect

To exercise your rights: contact@mieko.be. Response within 1 month. You may also lodge a complaint with the Belgian Data Protection Authority (APD/GBA): Rue de la Presse 35, 1000 Brussels — www.autoriteprotectiondonnees.be

8. Security

Site hosted on Shopify (PCI DSS Level 1 certified). Appropriate technical and organizational measures are in place against unauthorized access, disclosure, or data loss.

Last updated: May 2026

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MIEKO — mieko.be

[EN] COOKIE POLICY

SMG Company SRL — BE1030739024 — Val des Seigneurs 1, 1150 Woluwe-Saint-Pierre, Belgique

Version mai 2026

 

In compliance with GDPR (EU) 2016/679 and the Belgian Law of 13 June 2005 on electronic communications.

1. What is a Cookie?

A cookie is a small text file placed on your device when you visit a website. It allows the site to remember certain information (preferences, session, identifier) for a defined period.

2. Cookies Used on mieko.be

2.1 Strictly Necessary — No Consent Required

–      Shopify session cookies: cart management, authentication, order security (duration: session)

–      Language/region preference cookie

–      Cookie consent memory cookie

2.2 Analytics — Consent Required

–      Google Analytics 4 (Google LLC): traffic analysis, navigation behavior, acquisition — max 13 months

2.3 Advertising and Targeting — Consent Required

–      Meta Pixel (Meta Platforms Ireland Ltd.): conversion tracking, Instagram/Facebook retargeting — max 13 months

2.4 Marketing — Consent Required

–      Klaviyo: newsletter subscriber identification, email personalization — 2 years

3. Managing Your Consent

On your first visit, a cookie management banner is displayed. You may accept, decline, or customize by category. You can change your preferences at any time via 'Manage Cookies' in the site footer. Declining analytics and advertising cookies does not affect your ability to browse or purchase.

4. Third-Party Cookies

–      Google: policies.google.com/privacy

–      Meta: facebook.com/privacy/policy

–      Klaviyo: klaviyo.com/legal/privacy

5. Retention Periods

Analytics and advertising cookies: maximum 13 months (Belgian DPA recommendation). Necessary cookies: session duration or minimum functional duration.

6. Contact

contact@mieko.be

Last updated: May 2026